As we continue to monitor the ongoing response to COVID-19, L&W Supply is committed to serving all of our customers in the safest possible manner. We have adopted a number of new protocols in order to continue to keep our customers and associates safe – for more information, view the infographic below- L&W Supply – Then and Now:
September Update (9/16/2020): As we continue to monitor the ongoing response to COVID-19, L&W Supply is committed to serving all of our customers in the safest possible manner by maintaining a safe social distance while conducting business.
L&W Supply currently adheres to the latest version of the official recommendations from the CDC, which can be viewed here: Considerations for Wearing Masks. The CDC recommends that people wear masks in public settings and when around people who don’t live in your household, especially when other social distancing measures are difficult to maintain.
We encourage our customers to take advantage of Express Pickup in order to get the materials and tools they need while limiting contact with others. Express Pickup is designed to get you in and out of our yards quickly, making the process safer and more efficient for everyone involved.
While our branches may be operating slightly differently, our commitment to safety remains the same. We greatly appreciate our customers for hanging in there with us during this time.
As we continue to monitor the ongoing impact of COVID-19 across the United States, our top priority remains the health and safety of our customers, vendors, and associates. Visit this page for updates regarding our company’s response to Coronavirus, along with resources to help keep you and your employees safe.
BUSINESS TOOLS & FAQS
Will branches remain open?
As long as the situation permits it, branches will remain open. Showrooms are closed for now to help limit contact between customers and associates. We will ONLY be taking orders via phone, fax, text and email, and working with customers in our yards and parking lots to fulfill orders. Please contact your local branch in order to get more information.
Will hours at any of the branches be affected?
Some branches have made the decision on the local level to operate under modified hours. Please visit our website and use the location finder to contact your local branch for more information.
How will orders and pickups be accomplished?
All orders will be completed digitally – either by phone, fax, text or email. All pickups will now be Express Pickups, which will be coordinated in the parking lot of the branch. Please contact your local L&W Supply team to discuss further specifics, and follow this link to learn more about how Express Pickup works.
What is the CARES Act and how does it help me?
The CARES Act was signed into law on March 27, 2020. The goal of the legislation is to provide relief for individuals
and businesses — including contractors and builders — that are negatively affected by COVID-19. In addition to
medical support, the law includes:
• Increased accessibility for small business loans
• Greater eligibility for unemployment benefits
• Payroll tax credits
• Individual benefits
To learn more about the CARES Act, visit this page:
Our parent company, ABC Supply, has developed these resources related to The CARES Act:
How will delivery services be affected by COVID-19?
Delivery services will continue as normal in most parts of the country. If you live in a jurisdiction where this is not possible, we will communicate locally on how our team will proceed. Please note that we are also requiring our employees to practice social distancing on jobsites as well.
How has our industry been impacted by COVID-19?
As a supplier of essential materials to the construction industry, building materials distributors like L&W have been classified as an “essential business” in many states due to their importance in maintaining infrastructure. Therefore, as long as our customers are continuing to work, we want to be able to provide the support they need while taking extra precautions to keep everyone safe. If you would like more information regarding whether construction is considered essential in your city, county or state, Construct Connect provides an interactive map with useful information. If you have additional questions regarding whether construction activities are permitted in your market, we recommend that you review the order(s) applicable to your market and/or consult with your attorney.
What steps is L&W Supply taking to keep their associates safe?
We are committed to providing the safest possible environment for our associates during this time. As of now, showrooms are closed to the public, we have instructed our associates to limit contact and practice social distancing. We ask that anybody who comes in contact with our associates do the same. If you are feeling sick, please stay home.
What further steps can I take to help ensure the safety of me and my team?
We would encourage you to continue visiting the CDC and the World Health Organization for further updates and guidelines, along with other resources specific to the building materials and construction industry.